How to choose a restaurant POS: 10 questions to ask

Every POS demo looks good. These questions show which one will still work on a full Saturday night.

1. What is the full price for a year?

Ask for setup, yearly fee, add-ons and tax in one number. Hidden per-terminal or per-user fees add up.

2. Will my printers work?

Ask if your current thermal printers work over Wi-Fi, Bluetooth or USB, so you do not buy new ones.

3. Can waiters order from the table?

A waiter app saves walking. Check what the waiter can and cannot do.

4. Can KOTs go to different printers?

Kitchen and bar should get only their own items.

5. How long does the menu take to set up?

Typing 200 dishes takes days. Ask if the POS can read your menu from a PDF or photo.

6. Does it count stock?

Recipe-based stock shows food cost and waste.

7. Who can give discounts and remove items?

Look for a Manager PIN and a void log.

8. Can I see sales from home?

An online POS shows live sales on your phone.

9. Does it run on the devices I have?

A browser-based POS runs on a laptop, tablet or phone.

10. Who answers when something breaks?

Ask for a phone or WhatsApp number that answers in service hours.

Questions people ask

Do I need a special POS machine?

Not with a browser-based POS. A laptop, tablet or Android phone plus a thermal printer is enough.

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