How to choose a restaurant POS: 10 questions to ask
Every POS demo looks good. These questions show which one will still work on a full Saturday night.
1. What is the full price for a year?
Ask for setup, yearly fee, add-ons and tax in one number. Hidden per-terminal or per-user fees add up.
2. Will my printers work?
Ask if your current thermal printers work over Wi-Fi, Bluetooth or USB, so you do not buy new ones.
3. Can waiters order from the table?
A waiter app saves walking. Check what the waiter can and cannot do.
4. Can KOTs go to different printers?
Kitchen and bar should get only their own items.
5. How long does the menu take to set up?
Typing 200 dishes takes days. Ask if the POS can read your menu from a PDF or photo.
6. Does it count stock?
Recipe-based stock shows food cost and waste.
7. Who can give discounts and remove items?
Look for a Manager PIN and a void log.
8. Can I see sales from home?
An online POS shows live sales on your phone.
9. Does it run on the devices I have?
A browser-based POS runs on a laptop, tablet or phone.
10. Who answers when something breaks?
Ask for a phone or WhatsApp number that answers in service hours.
More guides
What is a KOT in a restaurant?
KOT stands for kitchen order ticket. It is the slip that tells the kitchen what to cook, for which table, and in what order.
Restaurant GST bill format in India: a simple checklist
A restaurant bill in India is a tax invoice. Here is what it should show, in plain words. Your CA has the final word on your own business.
Restaurant POS software price in India: what it really costs
A POS price is more than the number on the brochure. Here is every cost to add up before you pay, with the full Treeo POS price as a worked example.
Questions people ask
Do I need a special POS machine?
Not with a browser-based POS. A laptop, tablet or Android phone plus a thermal printer is enough.
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